FAQ

What are my payment options?

We accept all major credit cards including Visa, MasterCard, Discover and American Express credit card.

When will you ship my order?

We know you can't wait to receive your Pretty Attitude goodies as soon as possible. All orders will be shipped within 2 business days.

How much do you charge for shipping?

Our shipping rates vary depending on which shipping method you choose. We offer flexible rates that you can check out here Shipping Info

Can I make changes to my order?

Unfortunately we can’t add any additional items to an order that you’ve already placed. Please place a new order and contact us so we can ship it with your existing order or wave shipping costs for you.

Can I cancel my order?

We ship your orders very fast. If you want to cancel your order please contact us immediately. Once the warehouse has processed your order we won’t be able to make any changes to your purchases.

Do you ship internationally?

Yes, we do ship internationally. Pretty Attitude is based in Europe and in the United States of America. All European customers may order on the country specific website. Your packages will then be shipped directly from our warehouses in Germany or the UK. For all other countries please order directly through our US site.

Will any customs charges be applied?

For any orders that are placed within countries of the European Union no customs fees apply.